{"product_id":"telum-service","title":"Telum Service","description":"\u003cp\u003eLooking to get your Telum serviced?\u003c\/p\u003e\n\u003cp data-end=\"413\" data-start=\"0\"\u003eSimply fill out our service form \u003ca title=\"HERE\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0767\/8621\/files\/Telum_Service_Request.pdf?v=1752706272\"\u003e\u003cstrong\u003eHERE\u003c\/strong\u003e,\u003c\/a\u003e ship your shock to us, and don’t forget to send us the tracking number. Once it lands at our shop, we’ll have it serviced and back on its way within \u003cstrong data-end=\"375\" data-start=\"356\"\u003e3 business days\u003c\/strong\u003e.\u003c\/p\u003e\n\u003cp data-end=\"413\" data-start=\"0\"\u003e\u003cstrong\u003eA full service includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eShock thoroughly cleaned.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eMounting hardware and bearings removed and inspected for wear - Spherical bushings are replaced and are included in the price. Bearing replacement are not available. \u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003e\u003c\/span\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eShock fully disassembled and inspected.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eReplacement of all dynamic seals.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eRe-stroking the shock if requested.*\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eShock reassembled with new oil, vacuum bled, IFP reset, Nitro charged.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eShock tested on the dyno throughout it's adjustment range.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eOriginal settings - or new settings** applied.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eShock is shipped back to you***\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-is-only-node=\"\" data-is-last-node=\"\" data-end=\"864\" data-start=\"415\"\u003e*Restroking the Telum is free of charge with a service, you will only be billed for any part necessary for the change in stroke.\u003c\/p\u003e\n\u003cp data-is-only-node=\"\" data-is-last-node=\"\" data-end=\"864\" data-start=\"415\"\u003e**Retuning the Telum is free of charge, always!\u003c\/p\u003e\n\u003cp data-is-only-node=\"\" data-is-last-node=\"\" data-end=\"864\" data-start=\"415\"\u003e*** Cost of shipping is covered for North American customers only, for customers outside of North America please reach out to support@vorsprungsuspension.com so we can direct you to your closest service center.\u003c\/p\u003e\n\u003cp data-is-only-node=\"\" data-is-last-node=\"\" data-end=\"864\" data-start=\"415\"\u003e\u003cstrong data-end=\"431\" data-start=\"415\"\u003ePlease Note:\u003c\/strong\u003e\u003cbr data-end=\"434\" data-start=\"431\"\u003eThe price listed reflects standard service only, If upon inspection your shock requires additional work, the final cost may change. Any extra cost over 50$ CAD will be discussed with you prior to moving forward. \u003c\/p\u003e\n\u003cp data-is-only-node=\"\" data-is-last-node=\"\" data-end=\"864\" data-start=\"415\"\u003e\u003cstrong\u003eIMPORTANT SHIPPING NOTE FOR CUSTOMERS OUTSIDE CANADA:\u003c\/strong\u003e\u003cbr\u003eWhen shipping to us from outside Canada, you'll need to fill out a commercial invoice - your shipping provider (UPS, USPS etc) will give you this. This is a document that tells the Canadian Border Services Agency (CBSA) what's in the package and why it's being shipped. If this is done incorrectly, import duties will be applied, which we'll have to pass on to you - a hassle we'd both rather avoid! If you need assistance with this, please shoot us an email and we can make sure the paperwork is correct.\u003cbr\u003e\u003cbr\u003ePlease use the following information verbatim on the commercial invoice when shipping. Terms of Shipment may also be called Terms of Sale (even though there's no sale):\u003cbr\u003e\u003cimg\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0767\/8621\/files\/ReturnShippingDetails.png?v=1762467375\"\u003e\u003cbr\u003e\u003c\/p\u003e","brand":"Vorsprung Suspension","offers":[{"title":"Default Title","offer_id":45674598891671,"sku":null,"price":235.0,"currency_code":"CAD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0767\/8621\/files\/IMG_20250526_125106.jpg?v=1752709483","url":"https:\/\/vorsprung-suspension.myshopify.com\/products\/telum-service","provider":"Vorsprung Suspension","version":"1.0","type":"link"}